Neuroscientists have discovered that oxytocin is related to socials behaviours like attachment, trust, and empathy.
Released by the pituitary gland, oxytocin has long been known for its involvement in childbirth and in helping mothers bond with their babies.
But what implication does oxytocin have for organisations, hoping for teams to cultivate and build trust amongst each other?
Researchers found that the hormone oxytocin is important in cultivating trust (Kosfeld M1, Heinrichs M, Zak PJ, Fischbacher U, Fehr E). Here human connectedness in the workplace plays a significant role.
On the flip-side, neuroscientist have found that the pain we experience when we are purposefully excluded from groups, is the same painful feeling we experience when we cut our finger deeply. The brain actually generates a threat response when individuals are isolated in the workplace.
As leaders, what do we do?
1. Really understand the individual
2. Include all individuals in your team when important information is shared
3. Don’t isolate people from discussions
4. Sincerely apologise when you are wrong
5. Do not blame-shift
6. Don’t gossip
7. Stop favouritism
8. Have social meetings at least once a week for 30 mins.