Welcome to Neuroscience Institute for Business (Pty) Ltd herein referred to as NIB. This agreement sets out the terms and conditions that govern your use of NIB’s products and services (such as website services and course content), as well as your registration for any short course or other programmes offered by NIB. PLEASE READ THESE TERMS CAREFULLY, AND FEEL FREE TO CONTACT US IF YOU HAVE ANY QUESTIONS. BY USING OUR SERVICES OR REGISTERING FOR A COURSE/PROGRAM/PROGRAMME, YOU AGREE TO BE BOUND BY, AND TO ABIDE BY, THESE TERMS. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, OR ARE NOT ABLE TO ENTER INTO A BINDING AGREEMENT, THEN UNFORTUNATELY YOU MAY NOT REGISTER FOR A COURSE/PROGRAM OR USE OUR SERVICES.
Bookings can be made online at neuroscienceforbusiness.co.za. Bookings are ‘subject to availability’ and therefore we cannot guarantee you a place on any event.
We will treat any personal information collected at the point of booking in accordance with data protection legislation. For more information about our data protection policy please go to our privacy statement.
We will endeavour to send a confirmation email to the main booking contact within 48 hours of your booking being received by us. If you have not received an email confirmation within this time please contact us.
Please note we will not be able process the booking without being provided with a valid email address for you as lead delegate and any respective guests.
Confirmation for events will be sent one week prior to the event detailing the timetable and venue directions.
Payment must be made at the time of booking via the website neuroscienceforbusiness.co.za.
Discounts cannot be used in conjunction with other offers or discounted rates.
At the point of booking, the discount offered applies to the person attending the course.
Substitutes are welcome, however, if they are not entitled to the discount the appropriate additional charge will be incurred.
Should your company make use of purchase order numbers, a valid purchase order is required prior to commencement of the course.
In the event that NIB has to cancel the event, our liability is limited to a full refund of the event fee only. We will not refund any travel or hotel costs associated with the cancellation of an event.
All cancellations/changes must be made in writing and sent to firstname.lastname@example.org before the start of the programme or event and made in writing. Requests to cancel received 60 days or more before the programme or event will be subject to no charge. Cancellations received between 15-59 days before the programme or event are subject to a cancellation fee of 50% of the total fees charged. Cancellation requests received within 2 weeks (0-14 days) before the event will be subject to 100% of the fees due.
We reserve the right to cancel a programme or event at any time and offer an alternative date, a credit or a refund without any liability for consequential or indirect loss. Programmes or events will be correct at the time of going to print however alterations may occasionally be necessary due to circumstances beyond our control.
NIB accepts no liability if an event is cancelled or postponed for reasons beyond our reasonable control resulting from an act of God, governmental regulation, fire, war, terrorist activity or civil commotion.
Our training programmes are constantly under review and we reserve the right to amend the content timing and cost of the programme as necessary. Delegates will be informed in writing of any such changes and full refund will be payable if required.
If you cannot attend an event, you can transfer your place to another individual. Places can be transferred at any time up to and including the day of the event. Please note an additional charge may be applicable if the new attendee is not entitled to the same rate.
A delegate place can be transferred to another event, if the request to us is received more than 28 days before the event.
There will be no charge for a transfer to an alternative programme providing the request is received 31 or more days before the start of the event planned to attend. One transfer will be permitted free of charge however more requests may be allowed at a charge of R500.00 administration fee.
NIB accepts no liability if a delegate is unable to attend an event due to adverse weather conditions or any travel disruption.
If you have any access requirements or any additional needs that will require assistance, please inform us of this at the point of booking.
Any requests must be made to us at least two weeks before the event to ensure we are able to meet your requirements in full.
Before registering for any programme/course/workshop, you are responsible for selecting a course for your individual requirements, through consideration of the information supplied through our Websites, and asking questions, if necessary.
Filming and sound recording
NIB reserves the right to film, record or photograph any event. Members of the audience should be aware that they may be included in the images or sound recordings and reproduced accordingly for NIB use.
If you have any further questions please contact the team email@example.com
By purchasing this event ticket you agree to your name and company name being shared with the other attendees and carefully selected partners and sponsors of the event.
Please note your contact details (email and phone number) will NOT be shared.
If you do not wish your name and company name to be shared for this event please firstname.lastname@example.org
Our services will be provided with all reasonable skill and care and in accordance with law, by-laws, regulations and ethical and professional guidance issued by our professional associated body.
You will at all times retain responsibility for the management and operation of your self and your business and its affairs, including taking decisions as to whether or not to follow/implement any advice or guidance provided by us.
You will provide us with complete, accurate and timely information relating to the services that we are providing
Health and Safety laws and regulations apply to our employees and associates whilst on your premises. You agree to provide our employees and associates with the protection and safety due to them under those laws and regulations whilst on your premises. We acknowledge our responsibility to co-ordinate and co-operate in this regard
You will not offer employment to any of our staff working on your affairs or induce or solicit any such person to take up employment with you while services are being provided or within 12 months following the end of any involvement by our staff. Breach of this condition will render you liable to pay us liquidated damages equal to 30% of their annual income from us immediately prior to them leaving.
Advice and guidance is given by us on the basis that it is for your information and it may only be used by you for the purpose for which it was intended.
We accept no liability or responsibility to third parties for any aspect of our professional services or works that is made available to them.
You shall not provide any details of our advice to any third party without our prior written consent.
Our material is covered by copyright and is subject to and protected by intellectual property rights.
Where you provide to us confidential information we shall at all times keep it confidential, except as required by law or as provided for in regulatory, ethical or other professional pronouncements which may be applicable in this engagement.
As part of our on going commitment to providing a quality of service, our files are periodically subject to an independent quality review. Our reviewers are from the ILM and are bound by the same rules and requirements for confidentiality as our directors, staff and associates.
We will reserve the right to act during this engagement for other clients whose interest may be adverse to yours. We will notify you immediately should we become aware of any conflict of interest to which we are subject in relation to you.
We are keen to obtain publicity for work undertaken on behalf of a client. This could include both internal and external publicity. Permission to attribute for client publicity will always be obtained from the client in advance; however, we cannot undertake to prevent the media from publishing any material they have to hand should they decide to do so. Notwithstanding this condition, both you and we assume the right to use references and feedback in proposals or marketing/promotional material or other similar submissions to prospective clients, unless you expressly prohibit such disclosure
Unless we otherwise specifically agreed in the engagement letter, we are authorised by you to speak to or meet with any other person that we may need to contact to perform the engagement or who you ask us to contact. We may release to them for the purpose of the engagement any information, whether confidential or not, which we have obtained during the course of the engagement and we shall not be liable for any use subsequently made of that information.
You acknowledge our legal obligations to keep confidential any relevant information obtained from any other client (or potential client) and you agree that if we have obtained any such confidential information we will not disclose it to you or make us of it for your benefit.
We retain copyright and all intellectual property rights in all material provided to you or otherwise generated in the course of carrying out the engagement.
You shall keep confidential any methodologies and technologies used by us in carrying out the engagement
During the course of our work we will collect information from you and others acting on your behalf and we may retain or return any original documents to you following completion of the assignment to which they relate.
All papers and other documents in our possession in both hard copy and electronic form are retained securely for seven years and then destroyed. If you require retention of any document for longer then you must notify us of that fact in writing.
During the engagement we may wish to communicate electronically with each other. However, the electronic transmission of the information cannot be guaranteed to be secure for virus or error free and such information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or otherwise be adversely affected or unsafe to use. We each agreed to use commercially reasonable procedures to check for the then most commonly known viruses before sending information electronically but we recognise that such procedures cannot be a guarantee that transmissions will be unaffected by such hazards.
We confirm that we each accept these risks and authorise electronic communications between us. We will each be responsible for protecting our own systems and interests in relation to electronic communications and neither you nor us in each case including our respective partners directors employees sub contractors agents or associates will have any liability to each other on any basis whether in contract tort negligence or otherwise in respect of any error damage loss or omission arising from or in connection with the electronic communication of information between us or our reliance on such information
Unless otherwise agreed in the engagement letter our fees will reflect the contribution to your affairs having regard to the level of staff assigned to the engagement the skill and responsibility involved and the hours spent
Unless otherwise agreed in the engagement letter/e-mail, fee estimates given by us are only estimates and our fees may be lower or higher. We will let you know if we consider the estimate is likely to be exceeded.
Unless otherwise agreed our fees together with any expenses incurred will be charged separately for each of the main elements of the service provided by us and will be charged at appropriate intervals during the course of the year.
Where significant amounts of time and investment are concerned or incurred then we are entitled to require payment on account.
Commencement of Course
You will only receive confirmation of your registration for a Course, and be allowed access to the Online Campus, once you have made the required minimum payment for the Course (unless otherwise specifically stated in the information pack relevant to your Course). There may also be a delay of access to the Online Campus until you are formally enrolled in our records, or until the Course commencement date.
Unless otherwise agreed our payments terms are the date of the invoice. Where fees are not received in accordance with the agreed payment terms we reserve the right to suspend any ongoing work or to start a new part of the assignment until payment is received. We also reserve the right to claim interest at the rate applicable at the time and commercial debt recovery costs in connection with late payments legislation and to take appropriate legal action to recover the outstanding fee, referring the matter to our authorised debt recovery service should we consider this to be appropriate. Should you have or anticipate having any problems with payments we would urge you to communicate this to us as soon as possible.
Commissions or other benefits may sometimes be payable to us in respect of introductions to other professionals or transactions we arrange for you in which case you will be notified in writing of the amount the terms of payment and receipt any such commissions or benefits.
Fees charged for any or our programmes or events will include tuition fees, documentation any other benefits as notified by us to you. They do not include accommodation or travelling costs unless specified.
We hope that you never have cause for complaint however we do treat any complaint very seriously.
If you feel that you have cause to complain about a fee or a standard of work or service that you have received or the conduct of a member of our staff or an associate, the complaint must be made in writing and addressed to our company.
Whilst we understand that a complaint regarding the standard of work may not be immediately apparent that complaint must be made as soon as you become aware of the problem.
In the case of any complaint about fees this should be no later than 15 working days after the date of the issue of the invoice.
On receipt of the written complaint we undertake to first acknowledge receipt in writing within 7 working days and the matter will be investigated. The results of this together with the proposed action or remedy will be reported back to you within 15 working days. It the nature of the complaint is such that we are unable to report back within that time frame we shall update you in writing.
Ultimately if a complaint cannot be resolved to your satisfaction then you may refer the matter to our professional association.
To enable us to provide our services to you and for other related purposes including updating and enhancing client records analysis for management purposes and statutory returns crime prevention and legal and regulatory compliance we may obtain use process and disclose personal date about you your business and your employees.
We confirm that when processing your data on your behalf we will comply with the relevant provisions of the Data Protection Act 1998 and other relevant legislation.
We will only use your personal data including names addresses and any personal detail to provide our services to you which may include sending you marketing and promotional material mail shots / updates and other relevant information by either mail or e mail.
Each of us can terminate this engagement in full or in part without liability to the other by giving 30 days prior notice in writing
We may terminate without liability to you part or all of our services immediately and at any time if we believe you have supplied us with false misleading inaccurate or incomplete information
The engagement letter/e mail and these terms and conditions are covered by and construed in accordance with South African Law. The Courts of South Africa will have exclusive jurisdiction in relation to any claim dispute or difference concerning his engagement letter and any matter arising from it.
Each party irrevocably waives any right it may have to object to any action being brought in those court to claim that the action has been brought in inappropriate forum or to claim that those courts do not have jurisdiction.
You may not:
Copy, publish or distribute to others, and certain derivative works of programme/course/ workshop materials may not be prepared, copied, published or distributed in whole or in part on a network server or web server for use by others.
Use, display or otherwise make available the course content, or any other materials, in an electronic format that enables it to be downloaded or distributed to any third party via mobile devices or shared in any peer-to-peer or similar file sharing arrangement, or by any other means.
Sublicense, resell, rent, lend, assign, cede, donate or otherwise transfer or distribute the course content or the rights granted under these Terms.
Reverse engineer, decompile, or disassemble any software that is contained within course content or on the online campus.
Remove any notice of copyright, trademark or other proprietary right from any place where it is on or embedded in the course content.
Only students who are registered for a course at NIB may participate in that course.
You may not divulge your username or password to any other person.
You may not permit any other person to participate in the course on your behalf, and may not impersonate any other person in dealing with NIB or access the online campus using another user’s username and password.
If you forget your username or password, we will only take steps that we regard as being secure to ensure that you regain access to your profile.