(4 customer reviews)

Create better insights, gain self-awareness, clarify goals, achieve professional and personal  objectives.


What is coaching?

Coaching is a partnership, thought-provoking and creative process that inspires clients to maximize their personal and professional potential. We offer business and personal coaching.


If you prefer to do your session online, we use a combination of  video and audio to do the session via Skype or Zoom. If you are using Skype, you will need to download Skype (for personal use) and create a Skype name. You can be anywhere in the world to do a Zoom or a Skype coaching session with us. We ask that our clients Zoom or Skype from a quiet space (for example an office, meeting room/room where they are on their own). So not from a coffee shop or whilst driving.

Is coaching for me?

If you would like to work on a goal or improve an aspect in your personal or professional life where you would like to make progress, coaching is for you.  Coaching is fundamentally about change. Whether the topic is work-related (example conflict in your team) or personal (challenges with children), coaching can help you find a way forward.

How do I find the correct coach for me?

It is very important that you find a coach that you feel you can trust and work with. We usually have a 10-15 minute free call to establish whether we have assigned the correct coach to you. During the session we can get an understanding for your goals and establish whether you and the coach can work well together. Creating trust, being honest and the willingness to be challenged by a coach are key to creating a successful coaching relationship.

What is the session structure?

We offer eight to twelve sessions of 60 minutes each. Should we exceed 60 minutes, we do not charge additionally. These sessions are structured over a period of three to six  months. This time period will allow you to achieve your short terms goals or any aspects that you choose to work on during the programme.

What about confidentiality?

As accredited coaches, we are bound by the ICF (International Coach Federation) to confidentiality. All content discussed in the sessions will be treated as confidential (unless otherwise agreed).


Prices are quoted per session.



4 reviews for ONLINE COACHING

  1. Dirk Smit

    Dr Charlene’s coaching was life-changing and I have already recommended her services to two other professionals. I think it should be incorporated in every organization as an important component of staff development.

  2. Nonhlanhla Shandu-Omukunyi

    Dear Dr. Charlene. Thank you very much for the wonderful sessions I had with you. You gave me a reason to pick up my pieces and make a holistic meaning of life. More than anything, you have made me understand and believe in myself. During the period of your coaching, I was always looking forward to our sessions because I felt I was in a safe space where I am able to reenergize and look forward to the completion of my projects and my PhD in particular. You are doing an amazing job and I look forward to being successful in the future, and you would have contributed more than you can imagine. I would recommend coaching for any person, both young and old, professionals, students, and the community in general. Thank you.

  3. Lemay Llorente Quesada

    Dr. Heyns-Nell has been a wonderful source of knowledge throughout the past six months. When I started this journey earlier in the year (2020), I had a limited understanding of the coaching process. However, thanks to Dr. Heyns-Nell’s guiding hand, I have been able to develop, and acquire new skills, which have been helpful in shaping my present and future goals. It is important to highlight that Dr. Heyns-Nell is unassuming, and yet, she is very effective in delivering her message and guiding the coaches. The entire experience has been cathartic for me and has motivated me to continue working on my personal and professional growth. I am eternally grateful to Dr. Heyns-Nell.

  4. Ashley

    Charlene was appointed as my coach earlier this year. During this time I went through various challenges (personally and academically) in my life. Charlene always reminded me to stay focused. She created a space where I could easily speak about my challenges and was always supportive. She was always calm cooperative and respected my decisions. I want to thank Charlene for the role that she played in my life over the last 6 months.

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